Frequently Asked Questions
How long does shipping take?
Standard shipping usually takes 3–7 business days depending on your location. Delivery times may vary during sales or festive seasons.
Do you offer international shipping?
Yes, AL Creation offers international shipping. Shipping charges are calculated during checkout.
Can I return or exchange an item?
Yes, returns or exchanges are accepted only for damaged or incorrect items. Items must be unused and in original condition.
What products do you sell?
We offer premium hijabs, abayas, maxi dresses, inner caps, ninja caps, and modest fashion essentials for women.
What fabrics are used in your products?
Our collections are made using premium-quality chiffon, nida, jersey, and other soft breathable fabrics designed for comfort and elegance.
Are your hijabs and abayas suitable for daily wear?
Absolutely. Our products are designed for everyday comfort while maintaining a stylish and modest look.
How do I choose the correct size?
Size details are mentioned on each product page. If you need help selecting a size, feel free to contact us.
How should I wash and care for my products?
We recommend gentle hand wash or machine wash in cold water. Avoid harsh detergents and tumble drying to maintain fabric quality.
Can I contact you for support or order enquiries?
Yes, you can contact us anytime through our Contact Us page or WhatsApp for quick support.
Do you restock sold-out products?
Some popular products may be restocked based on demand. Follow our updates for new arrivals and restocks.
